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GUIDED AI Agents 
FoR Service Appointments

Never Miss Calls From Customers Again

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Schedule appointments and provide status updates automatically.
Deliver 5-star experiences with all calls answered 24/7.

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Trusted by many dealershıps

11Sight
Guided AI

Works 24/7 and never calls in sick.

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How Does It Work?

Greeting and Confirmation
Your AI agent is trained to simulate human interaction,
it greets your customer and confirms their contact details.
Check Car Details
AI then understands the make model and mileage of the vehicle they want to get serviced.
Reason for Appointment
AI understands the reason for the service
appointment.
Schedule and Confirm
AI will conversationally find a time that works best for both, then sets and confirms the appointment.
Text Confirmation
AI sends text confirmation to the customer.
Escalations
At any point in the interaction, AI escalates the call to an agent if further help is needed.
Faster
Response Time
3x Increased
Productivity
2x Reduced
Cost
Improved Customer
Satisfaction
Upsell
Opportunities

11Sight’s Guided AI agents are designed and trained to increase your team's efficiency, streamline appointment scheduling, and enhance your customer service experience.
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Trusted by leading automotive brands,  11Sight ensures your customer gets the best possible service experience.

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Why Traditional IVR Systems Fall Short?

Complex and Rigid Menus
Traditional IVRs use static menu options, which can be difficult to navigate and often lead to dead ends, causing customer frustration,  call abandonment and lower customer satisfaction.
Limited Self-Service Capabilities
Customers frequently end up speaking to an agent due to the system’s inability to handle complex queries, increasing call volumes and operational costs.
Impersonal Interactions
The robotic nature of traditional IVRs fails to provide the personalized touch that customers expect, leading to lower satisfaction and engagement

Why move from traditional IVR TO
an AI Agent for Instant Booking?

Experience the Future of
Vehicle Service Booking.

Book a demo today and see the difference.

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