- Why 11Sight?
- Engagement Platform
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EASILY ADD LIVE VIDEO COMMUNICATION EXPERIENCES TO ANY PRODUCT
SECURE. RELIABLE. YOURs.
11Sight's Communication Platform-as-a-Service (CPaaS) solution lets application developers and enterprises simply and easily embed and integrate high-quality, encrypted, peer-peer or multiparty video collaboration into any existing product, mobile and web applications.
With 11Sight CPaaS solution all interactions become visible within your solution.
industries
Saas
marketplaces
automotive
hospitality
HEALTHCARE
BANKING
TELECOMUNICATIONS
GOVERNMENT
Saas
marketplaces
automotive
hospitality
HEALTHCARE
BANKING
TELECOMUNICATIONS
GOVERNMENT
industries
Saas
marketplaces
automotive
hospitality
HEALTHCARE
BANKING
TELECOMUNICATIONS
GOVERNMENT
ENTERPRISE-GRADE.
NO-CODE. SCALABLE.
The 11Sight CPaaS solution provides an enterprise-grade, no-code, and scalable native solution delivering the best possible video quality with the lowest latency to any application.
Deployable on any cloud environment.
THE POSSIBILITIES ARE ENDLESS
If you are seeking flexibility, 11Sight provides the most
cost-effective and reliable tech stack for you to integrate video communication into your application.
The best part? We do all the heavy lift so you don’t have to.
Case studies
FORD MINORITY DEALERS ASSOCIATION (FMDA) ADDS LIVE VIDEO EXPERIENCES TO ITS DEALERSHIPS.
FMDA has contracted 11Sight to build an inbound video call solution for all member dealerships.
Inbound video call solutions combine video communication technology, digital telephony, and sales and marketing capabilities into one platform. The foundation of every inbound video call solution is an e-line. E-lines are digital communication addresses in the form of a URL that allows you or your team to receive video calls from any channel via any browser or mobile device. In addition, your new e-line can be added to any website, social media site, email signature, or QR code to link your customers to your showroom with one click.
The dealerships will now be able to track all incoming calls back to the campaign or website it originated, capture all the conversation details, and send those details to their CRM of choice.
In addition, the dealership sales teams can answer the calls via an internet browser or any mobile device and share with the customer any real-time online sales enablement tools your dealership provides.
No more forcing the customer to send an email, make a phone call or talk to a bot to get the information they need to make a buying decision.
Instead, the CEP has a bi-directional video that allows sales teams to show vehicle availability, do virtual walk-arounds and even see the trade-in when making online appraisals.
All it takes is one click from any channel.
MORE CASE STUDIES:
AAVGO
Aavgo is a technology company revolutionizing the hospitality industry with its unique Virtual Front Desks and Kiosks.
11Sight empowers real-time video communication between guests and remote concierges
aavgo.com.
BAKKAL
Bakkal is a food delivery platform that brings ethnic food to your doorsteps.
11Sight empowers video communication among customers, drivers, stores and the Bakkal team.
getbakkal.com
MOVIUS
Movius software and services integrate messaging, voice, and compliance into enterprise workflows which helps organizations like JP Morgan Chase & Co, UBS, Jefferies, BCG partners, and Cantor Fitzgerald deliver better ngagement for their clients.
11Sight adds video communication to Movius' sophisticated platform.
moviuscorp.com
CAPABILITIES
NETWORKS AND STANDARDS
- IPV4/IPV6 peculiarities
- ICE (Interactivity Connectivity Establishment)
- WebRTC/SIP
- Encoding/decoding – VP9, VP8, H.2322, …
- SIP/Stun/TURN server
SECURITY
AND PRIVACY
- 1024 and 2048 key encryption
- Static and dynamic call encryption
- WebRTC/SIP
- Peer-to-peer and centralized call management
MONITORING
- All servers and their response times
- Latencies and time to connect
- Sip and ICE servers load and response times
- Used bandwidth for both audio and video
- Specific network characteristics
- Location and preferences
Frequently Asked Questions
11Sight's CPaaS solution is designed to work on a global scale.
Depending on the complexity of the project, you can be up and running in days.
We offer 99.99% uptime. We provide you with a robust SLA.
We will maintain and upgrade your solution instance. We will ensure the availability and scalability.