- Why 11Sight?
- Platform
- Pricing
- Resources
- Company
- Partners
Introducing 11Sight e-lines: Convert And Engage From Any Online Channel
11Sight has reduced the digital communication address of a user or business to an URL.
Prospects can start a video call from any online channel with one click
On your end, you can select which rep should answer the call, or 11Sight's call orchestration system can ring multiple team members simultaneously.
Removing friction and unnecessary steps from your buying process, improving your customer experience, and delivering more and faster wins.
Organization
Management
Organization management
Manage all your organization's users, configurations, and access the aggregated company data from one single location.
Customizable e-line address
Users can customize their e-line links with brand name convention or assign an account to each team member to configure theirs.
CNAME
Add a custom domain to your e-lines and e-rooms addresses.
User dashboard
Users have access to a feature-rich dashboard where they can easily access all their information and configuration options.
Custom branding
Customize your link address and user pages with branded content.
Analytics
Track user data and performance across the organization. Gain insights and improve operations.
Calls
& History
Browser-based or Mobile video calls
Answer calls directly on a browser with no download required or on your iOS or Android device
Unlimited call time
Receive unlimited calls and spend unlimited minutes speaking with customers over video or audio.
Call history
Access the list of all your or your teams’ calls in your dashboard, access chat and file contents, and much more. Take action on missed calls and never miss a deal.
Caller Blocking
Easily block callers with one click and prevent them from spamming you.
Company Directory
Access all your team members in one single location.
End-to-end Encryption
All video calls are end-to-end encrypted. Connect and engage with the peace of mind that your calls are secure.
Availability control
Easily turn your availability on or off with one click or pre-configure it in the system to automatically enable or disable your availability.
Call recording
Record each call, share the call recording link, and review the meeting whenever you want.
Message mail
If you are busy, the caller can leave a text message that will be delivered via email to the sales rep. Reps can also leave a video-recorded message or upload a video on their landing page
Call Orchestration
Call routing
Direct calls to any team member with easy-to-set-up rules.
TEAM Ringing
Route calls to teams grouped by location, department, or any other criteria chosen by you.
One-click 3-way calling
Easily add a user to your existing call with one click. Just select from a directory and click join.
Simultaneous ringing
Simultaneous ringing enables multiple phones to ring at the same time when a call comes in. Once the call gets answered, the ringing will stop on the other lines and the information will be recorded in the system.
One-click call TRANSFER
Easily forward the call to another user with one click. Select from a directory or search for the user.
CAMPAIGN
MANAGEMENT
E-line tracking
Create unlimited custom e-line links and track what channels or campaigns are being more efficient and converting more.
Lead form
Add a customizable landing page and configurable form to capture caller information before each call.
Pre-call CRM intelligence
If caller's information is in your CRM, callee receives info about account, caller, status, or any other selected information.
QR codes
Users can create unique QR codes for print campaigns.
Caller ID
If you have enabled forms on your dashboard or are receiving calls from other users, you will be able to identify the users’ information prior to the call.
Call notes
Add call notes after a call is completed for follow-up or future reference.
ADD-ON PRODUCTS
e-rooms:
11Sight’s encrypted, dedicated, and browser-based meeting room solution is a natural extension of our e-lines.
E-rooms are powered with all the meeting features that you love, can hold up to 20 participants, and enable your teams to easily meet online with prospects and customers.
The fastest way to connect. The simplest way to engage.
e-buttons:
Add a smart button to any website and allow your website visitors to connect with your team with one click from any page.
You can even use the button to capture lead data, add external applications, and provide one-click video, audio, and chat interactions for your website visitors.
Increase qualified lead conversion from the website and stop wasting time rescheduling meetings, with no-shows, and missed opportunities.
Download mobile app
Android and iPhone/iPad app are available for seamless and connected engagement experiences. Contact your team members or other 11Sight users or receive video and audio calls directly on your mobile device.
