Eleven blog

Inbound video call solutions combine video communication technology, digital telephony, and sales and marketing capabilities into one platform. This technology lets your teams receive a video call from any channel through a unique URL called e-lines.

“You’re muted” is the most commonly used phrase in 2020. But there’s more to a successful video conference than remembering to unmute yourself. And no, it’s not remembering to mute yourself either! Let’s take a look at 7 quick yet impactful tips from our video experts.

Online events are the new reality of our lives. Sometimes we participate as listeners, sometimes as speakers.

Most companies proxy to using chatbots to automate the process of customer service instead of receiving every call through a customer service representative.

Data privacy has always been a sensitive issue but it’s never been this hot of a topic. We share every moment, every action through our devices with not just our friends and followers but also the social media companies and the companies that market on them.

The most challenging part of having a virtual workforce is to carry the same meeting structure to the virtual meeting system.