Eleven blog

Almost 4,000 fairs and exhibitions worldwide that were planned for 2020, had to go virtual, be cancelled or postponed.

Video calls have become more common than ever in the age of COVID-19, as people use them to stay in touch with loved ones, hold work meetings, and attend online classes.

The Covid-19 disease has locked down millions of people in their homes.

Customer Journey Maps are narrative stories that allow you to see how a customer can use your product, how they will engage with your product, and how your product can provide benefit for them. Having a true and acceptable customer story allows us to find the most logical solutions for our problems.

Before the pandemic, face-to-face events and meetings were a very important interaction point for sellers.

Businesses that care about the user experience generally want to engage with their customers interactively and personally.