Europcar Turkey joined the automotive companies that use 11Sight’s video engagement platform. Europcar Turkey will be able to detect the problems of the cars and solve them quickly. Europcar General Manager Fırat Fidan stated that 11Sight helps car rental companies and car dealerships, and increases customer satisfaction. 11Sight country manager Ercan Gümüş said that Europcar will now be able to see and evaluate any possible problems in their rental cars instantly and provide solutions.
Aside from the US headquarters, with its England, Dubai, India and Turkey offices, 11Sight will keep growing in the English market with Antonio Marsocci, the founder of Think Positive Agency, who provides consultancy to the international companies in England.
What should we be careful about in video communication systems for more secure video calls? What are the history and features of communication technology? What do you know about the future of 5G technology and its areas of use? To get the answers to these questions, click the button below and watch the interview of 11Sight Turkey Country Manager with @Bi Tık Dünya program.
11Sight Turkey Country Manager Ercan Gümüş was the guest of @Teknoloji Çağı program on @A Para network. Watch the interview to learn more about 11Sight and the advantages we provide.
Consumers today may visit a dozen dealerships online, before they pick the one or two dealers they do visit in person. The time to capture them is when they are still researching. But building the same kind of personal relationship with a customer online is exceedingly difficult.
New technologies are changing the world of dealerships and OEMs. Digital transformation has changed the world of selling and servicing automobiles. Buyers are now more educated than ever, spending only 20 percent of their total shopping time at the dealership, including the paperwork and sales processes.
Buying a car is the 2nd most expensive decision for most people; the decision requires a TRUSTED relationship; it requires premium service. In the internet era, Video Chat is the first step in building the trust and creating a seamless customer journey by focusing on the end-to-end buying experience.