Custom CNAMEs

Step 1:

  • Go to your web hosting provider and add subdomain of your choice to your dns configuration and forward to
    cname.11sight.com.
  • The dns record should be selected as CNAME, select TTL of your choice, value of redirect should be cname.11sight.com.

Step 2:

  • Go to the Btn Config tab in your Organization Dashboard and scroll down to find the Custom CNAME section.
  • Enter the same record for the subdomain of your choice that you set in Step 1.
  • Upload a favicon of your choice to be displayed in the page title.
  • As the Link Type, select “User Call Link” to use your CNAME link as a user’s vCall link.
    • Select the user that you want to assign this custom domain to, set the full URL, and set the page title.
  • As the Link Type, select “Meeting Room” to use your CNAME link as a vMeet meeting room.
    • Select the room that you want to assign this custom domain to, set the full URL, and set the page title.
  • Click “Save”.
  • Allow up to 8 hours for the links to start working. 

Step 3:

Visit one of the new paths you’ve created to test the system and start a vCall video call or a vMeet meeting.

NOTE: The number of paths you can create depends on your subscription. Upgrade your subscription if you need more paths.

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