Bring Your Business to Your Customers

Bring Your Business to Your Customers

The coronavirus (Covid-19) outbreak that have started in China’s Wuhan district; got people all over the World stuck in their homes. To prevent the virus being spread, many countries have quarantined their citizens and closed their border gates.

This may help resisting the spread of Covid-19 but, even now, the quarantine decisions have large impacts on World economy. Sales have decreased or operations have stopped for many companies.

11Sight is a great solution to keep making sales without leaving your home.

11Sight is for enhancing customer experienceAs the customers got used to digitalized experiences, landline or chat-only solutions have lost their impact. However, making sales requires high level of personalized communication.

With the 1-Click solutions of 11Sight, customers are able to instantly see the eyes of the representatives of a brand, a therapist, a doctor or anyone who they need to get in touch with. Just add a QR code, link or button to your signature/business cards/web pages to bring your business to your customers’ homes.

Where to use it actually?

As a sales representative: Use 11Sight to make store visits and provide customer service with 1-click.

As a medical service provider: Use 11Sight to let the client reach you with 1-click, on a secure and professional platform.

As a business specialist: Use 11Sight to let your business partners reach you with 1-click on the secure and professional platform. Use features like screen sharing, file sharing, texting, call recording and more to take the meeting one step further.

As an instructor: Students can reach you with 1-click from every platform with 11Sight. No downloads, no subscriptions. Contact us for more information.

Not to forget; only read the latest coronavirus updates from official entities like World Health Organization (WHO), reliable newspapers and government websites. Don’t believe anything you hear from a friend’s friend. If you can, stay home to prevent the virus being spread.

To experience 11Sight’s secure video calls, get a free trial here. You can also contact our team for further information.

We hope a treatment for this virus will be found as soon as possible. Take care!

How to Read the Body Language of Your Clients During Video Calls

How to Read the Body Language of Your Clients During Video Calls

We have all heard the term “Globalization”. It’s the spread of products, technology, information, and jobs across national borders and cultures. It’s good for cross-continental businesses to work together, but on the other hand, travel and marketing expenses for companies have increased drastically.

Easiest-communication-shrinking-worldEspecially for meetings with foreign companies, product demos and customer support services; companies allocate a huge amount of budget. Thanks to the increasing use of technology, entrepreneurs can reduce expenses significantly. Meetings or product demos that would once have required a cross-continental trip or hours of driving can now be handled with 1-click.

On the other side of the coin, customers would once wait on the line or spend hours to come and see the product. These were all until our 1-click video solution: 11Sight.

Our partners have proven the effectiveness of 1-click video chat platform but there’s another way of increasing your calls’ effectiveness: Reading the body language of your customer. Thereby you will be able to understand their thoughts about your offer/project or whatever you are presenting in the first place.

Before you start reading the customer’s body language…

Make sure you have a quality infrastructure to transfer video and sound. Customers or partners are always grading us through the touch points. The first thing that your customer or partner will evaluate is the quality of the call. Our solution provides high-quality video and sound transfer on every platform without any downloads or subscriptions. Try it for free to experience it yourself.

4 Pinpoints of Body Language to Catch During Video Calls

  1. Posture

Is the person you’re talking with sitting up straight or leaning back? If they are leaning back, be careful; this is the first possible sign of boredom. Another meaning of leaning back is being comfortable and relaxed. However, if you’re in a business chat, it’s better to watch your step.

  1. Gestures

Everybody makes subconscious gestures during the day. Barely noticeable nods often indicate agreement while slight head tilts indicate confusion or disagreement. If you’re able to see the hands of the person you’re talking with, check if they are fidgeting or playing with some object. If they are, they might be bored.

  1. Facial Expressions

Eye contact is the key to show a professional manner and also to understand the second party. If they are looking away from their screen, you probably lost their interest. If, on the other hand, the person’s eyebrows are relaxed and their eyes appear to be smiling, you may have won a new client.

  1. Movement

Even if you’re only able to see the upper body and face of the person you’re calling, it may tell you a lot about their interest. If they are moving and changing positions frequently, they might be bored or restless. Of course, their frequent moves might be normal by nature, but if this is your first meeting, it’s hard to tell. Just in case, try to change your approach and observe the changes in their moves.

By reading body language of your clients during video calls, you can approach them according to their needs and interests. Increase the effectiveness of your video calls and boost your sales with 11Sight’s secure and high quality 1-click video now!

Utilize Video Calls While Working From Home

Utilize Video Calls While Working From Home

The coronavirus (Covid-19) outbreak started in China’s Wuhan district and got thousands of people stuck in their homes. People are stocking essential products like water, food, cleaning supplies even if they don’t show any of the coronavirus symptoms. Everyone is advised to wash their hands regularly, to avoid close contact with anyone with flu-like symptoms and to stay home whenever possible.


“As the coronavirus outbreak continues to spread across the globe, some companies are taking precautions to keep their workforce safe by telling employees to work from home, limiting travel and canceling big events and presentations.”  (CNN Business)


The world is already on a digitalization trend, and many interactions are already moving on-line. Now, digitalization seems to be imperative. With 11Sight’s 1-click video calls, customers and employees can communicate without having to leave their homes.


Keeping the economy invigorated is in our hands.


The effect of coronavirus on the economy is severe as the stock markets reflect. In order to maintain economic stability, businesses need to keep operating.


Online methods of communications enable business continuity without the risk of Covid-19 infection through contact. When it comes to customer relationship management, it’s important to keep in touch. But how will the customers reach your business when they cannot go out? How effective are landline services?


With 11Sight’s 1-click video chat, customers can reach the brand representatives, banks, customer services, medical professionals, therapists and many other entities instantly on video and make eye-contact! Just add a QR code, link or button to your signature/business cards/web pages for effective customer communication.


Not to forget; you can get the latest coronavirus updates from official entities like World Health Organization (WHO), reliable newspapers and government websites.


To experience 11Sight’s secure video calls, get a free trial here. You can also contact our team for further information.


We hope a treatment for this virus will be found as soon as possible. Take care!