Positive News From 2019

Positive News From 2019

Isn’t it crazy that we can already call 2019 “last year”? Time flies and the World changes. There was some great news that made us happy “last year”. Let’s have a look.

The First Photo of a Black Hole

Reaction of Katie Bouman, who led the creation of an algorithm to produce the first image of a black hole. Katie Bouman was among a team of 200 researchers who contributed to the breakthrough.

In April, scientists working on the Event Horizon Telescope revealed the first image of a Black Hole. A black hole has always been considered invisible, swallowing up light […]

3 Best Security Gifts for All-Time Use

3 Best Security Gifts for All-Time Use

Another year with ups and downs is almost over. What about buying a New Year gift to help protect your loved ones from the ever-increasing malware? Here are some suggestions from Tech Crunch Gift Guide.

It doesn’t have to be a gift for some special day; these gift ideas are useful at any time of the year.

 

Cam Cover

 Surveillance-focused malware, can infect computers and switch on your webcam without permission. The computer webcams of today have a small indicator light to Show when it’s active; yet some people may still have concerns. These webcam covers enable you to block your camera […]

11sight for the Automotive Industry

11sight for the Automotive Industry

Digitalization, increasing automation and the introduction of new business models have triggered each other and changed the automotive industry in recent years. Today it is a crystal-clear fact that companies must adapt to the new environment.

According to Zigurat Business School; by 2020, growing digitalization and advancements in technology will have increased the automotive industry investments to $82 billion. The automotive industry is adapting very fast to the digitalizing World and enhancing customer experience when researching, purchasing and operating a car. 11Sight can be integrated into each of these processes by its ease of use, flexibility, high-quality service and security.

In this emerging […]

11Sight for the Hearing-impaired

11Sight for the Hearing-impaired

Communication has gone far in the era we’re living; voice and video calls are integrated into many areas of our lives. High quality customer services should be available for every customer, including 360 million hearing-impaired people.  You can use 11Sight to provide effortless 1-1 video chat and texting for handicapped people. Be it customer services or routine interview; 11Sight can make it easier for corporate communication.

Who can use 11Sight for the hearing-impaired?

Customer Services

Awareness towards handicapped people is a social fact to be discussed. Everywhere around the world, thousands of companies direct their customers to their phone lines to provide customer […]

How to Become a More Successful Realtor in 2020

How to Become a More Successful Realtor in 2020

Today’s customers can’t do without having every information they can reach when buying something. That’s the case for every product starting from self-care products to real estate. But selling houses can be hard for many reasons. First constraint is time. You need to schedule people according to the free time of both sides. Secondly, the information and photos you post online are not always sufficient because the buyer behavior is changing constantly. As a realtor, to communicate the “soul” of the house you’re selling, without having the buyers come, you can choose to let them call you on video with […]

What is End-to-End Encryption (E2EE)?

What is End-to-End Encryption (E2EE)?

Basically, end-to-end encryption is an implementation of asymmetric encryption. It protects data so it can only be read on the two ends: sender and recipient. This means that every single bit of data is transferred with a special key that scrambles data. That’s why encryption is an implementation of cryptography. Cryptography is the art of writing the code which is used to generate the codes that keep the information safely encrypted. Decrypting the encrypted data is impossible for third parties. Only the recipient with the corresponding key can unscramble the data. 11Sight uses end-to-end encryption on every platform to keep […]

Video Chat in Online Therapy

Video Chat in Online Therapy

Have you been thinking about getting mental health support, but always postponing? According to the Substance Abuse and Mental Health Services Administration, nearly 60% of American adults were doing so in the previous year. Most common reasons are stigma, cost or accessibility. Online therapy can be a solution. Multiple studies found out that online therapy can be equivalent to face-to-face mental care.

 

Psychologists call remote mental health services “telepsychology”, be it by phone, webcam, e-mail or text messaging. These types of services are in use for more than 20 years. They were used mostly by military members but the booming smartphone usage […]

Can video calls improve one’s carbon footprint?

Can video calls improve one’s carbon footprint?

Video calls offer time & cost benefits for businesses and organizations. But did you know that you can also reduce your carbon footprint with 1-click? Let’s look at benefits of video calls from our planet’s perspective. See how video calls can reduce the carbon footprint of your business and customers.

 

Video calls are today available on every platform, technology has become viable to SMEs together with mobile workers. Applications of video calls are endless… From in-house communication to health services, video call is becoming an inseparable part of our lives. Education for students, identification of equipment failure, training of employees can […]

The Role of video in online 1-to-1 courses

The Role of video in online 1-to-1 courses

It’s certain that video calls have come to another era today. Individuals and businesses are integrating video calls into their lives so fast. Video calling is a faster and cheaper solution for many reasons. There are so many areas of use; the most popular area of use for 11Sight is customer service.

 

Another great area to benefit from video calls is education. Online education market is booming, and these platforms use videos and links to teach everything. Why do students prefer these platforms? It’s because it’s easier to focus when you both hear and see what’s being told. But you don’t […]

Take Customer Service to the next level with 11Sight

Take Customer Service to the next level with 11Sight

Building a personal relationship with your customer

“Get closer than ever to your customers. So close, in fact, that you tell them what they need well before they realized it themselves.” – Steve Jobs

The value of customer interaction and satisfaction is higher than ever. This is not only proven by the good old saying: The customer is our King! Also, many of the most outstanding entrepreneurs of our days have shared their views on Customer Service.

Amongst them, Steve Jobs’ approach seems to be one of the most revolutionary insights into human behavioral psychology. His message is, that some of your customers […]