The Role of video in online 1-to-1 courses

The Role of video in online 1-to-1 courses

It’s certain that video calls have come to another era today. Individuals and businesses are integrating video calls into their lives so fast. Video calling is a faster and cheaper solution for many reasons. There are so many areas of use; the most popular area of use for 11Sight is customer service.

 

Another great area to benefit from video calls is education. Online education market is booming, and these platforms use videos and links to teach everything. Why do students prefer these platforms? It’s because it’s easier to focus when you both hear and see what’s being told. But you don’t […]

Take Customer Service to the next level with 11Sight

Take Customer Service to the next level with 11Sight

Building a personal relationship with your customer

“Get closer than ever to your customers. So close, in fact, that you tell them what they need well before they realized it themselves.” – Steve Jobs

The value of customer interaction and satisfaction is higher than ever. This is not only proven by the good old saying: The customer is our King! Also, many of the most outstanding entrepreneurs of our days have shared their views on Customer Service.

Amongst them, Steve Jobs’ approach seems to be one of the most revolutionary insights into human behavioral psychology. His message is, that some of your customers […]

11Sight and Others

11Sight and Others

Video calls have made it possible to see the ones we love even if they are far away. Video chat is now integrated to almost every device and it’s preferred by local and international brands. 11Sight has become a popular 1-1 video solution for many enterprises. But what makes it so good? We have compared some other 1-1 applications with 11Sight, let’s go on and see why people prefer 11Sight.

Let’s mention the applications which were originally designed for individual use, but also being used by some enterprises. WhatsApp and FaceTime, can be considered as Fundamentals of individual video chat. FaceTime […]

Video Call Era in Real Estate

Video Call Era in Real Estate

With the arising technology and easy access to internet, it’s been easier to reach customers but harder to sell products, because customers are so much aware of the alternatives. It’s the same case for real estate. To stand out amongst others, a successful realtor must use the technology actively and efficiently.

 

Traditional real estate methods have fallen behind. Customers want to see the property in detail but they usually don’t have time. Agents choose to make videos about the property or they choose cold-calling. “Cold-video-calling” helps real estate agents to highlight the positive attributes of a property available for sale. There’s […]

Digital Transformation of American Automotive Industry

Digital Transformation of American Automotive Industry

The automotive industry is becoming majorly digitized and controversial. According to IDC Worldwide Digital Transformation Spending Guide, money spent on digital transformation worldwide will exceed $2.1 billion by 2021. If this be so, the automotive market will grow by 17.9% compound annual growth rate. Let’s see what the digitized auto industry can bring…

Automotive Industry is Participating the Digitalization Trend

New research shows that by 2020, growing digitalization and advancements in technology will have increased the automotive industry investments to $82 billion (Forbes). Automotive dealers have understood that they must digitally enhance the experiences of customers. Because customer behavior in researching, purchasing […]

Where‘s the Automotive Industry in the Digital Transformation Act?

Where‘s the Automotive Industry in the Digital Transformation Act?

Since Industry 4.0 has been an agenda topic, “Digital Transformation” has made its name and started to rewrite the business literature. The models which we have been using for ages are facing extinction if they are not able to digitalize. Of course, the automotive sector is keeping up with the trend and digitalizing. Customer, product and company resources are being re-planned to add value and taking the revenue effectiveness to its best.

 

 There have been several developments in the automotive industry in terms of security, build and performance in the past 100 years. However, we haven’t seen a breakthrough in the […]

11 Facts About Video Calls and Conferences

11 Facts About Video Calls and Conferences

Video calls are making our lives easier in both individual and business life. 11Sight is taking the ease of usage to the next level and provides one click video chat. Would you like to know more about video calls and conferences? We have brought some interesting facts together for you. Let’s go ahead…

First video call of the World actually goes way too far to 1960s. Popular service provider of the USA, AT&T (named Bell at that time), invented and implemented this technology in 1964. The difference from today was that the service was not internet-based. They used the same infrastructure […]

Preparing for a Customer Video Chat: 6 Easy Steps

Preparing for a Customer Video Chat: 6 Easy Steps

So you’ve decided to offer customers the option to video chat with you when they are shopping online. Great, you’re on your way to more sales and happier customers! But if you really want to make sure this new feature is a success, there are a few things that you need to do even before that first call comes in. Read on to learn the 6 steps to preparing for a customer video chat.

1. Test the Audio and Video

What happens when a customer calls but your volume is too low or off altogether? Lots of frustration, that’s what! To […]

Introducing: Texting!

Introducing: Texting!

We just launched our 2.1.2 release!

As we said in our first post we have been around for over a year.

We had our first subscribers with our alpha release, we announced our beta last November at WebSummit, we have been in production since March(1). So, with this note, we are diving right into our latest release… we will talk more about our overall unique capabilities existing subscribers have been enjoying, in upcoming postings…

We thank to all our subscribers who have helped us refine our solution! We know that some of our you have been asking for it, so here it is! […]